Why OpenAtrium sucks
OpenAtrium is a Drupal "distribution", a pre-packaged Drupal installation which targets a particular niche. I was told to consider it when I went looking for a support ticket package a couple of years ago. That project fell by the wayside but I did have a demo installation on my system and now that I do need to install a ticket management system again, I looked at resurrecting this installation and updating it for some snazzy new features.
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